I have been logging calls to MTN (809) from Monday 11 November. Whereby my airtime, sms and data bundles were not loaded to one of my contracts. After calling back on Wednesday, the data bundle was loaded. But nothing else. I also called back on Thursday and again on Friday and was promised a ...
I logged a call KRA-426-58273 about my modem that does not want to connect this morning. I had a reply email a few hours later and they consultant refuse to call me back. I do business with the device but they refuse to accept the urgency of the matter and call me back to resolve the issue. ...
Samsung i9300 was booked in at the BP in East Rand Mall on 5 September 2013, send for repairs, the screen was cracked and we requested it to be replaced under the insurance. Received a sms from head office / repair centre on 13/10/2013 that the repaired handset will be at the BP in 4 working days, ...
I thought I'd give Web Africa a try to see what their uncapped ADSL product offering was like. I know throttling is a problem with ISP's in South Africa so I speciflyy asked Web Africa upfront what the exact criteria are for throttling. The sales agent could not give me any intelligent advice ...
MTN officials please tell me how long should one wait for their phone? whole month!!! to hear what is going on with the phone in repairs... please better your standars of communication. ...
After cancelling my contract and doing everything that was asked of me, Cell C still thought it was a good idea to keep debiting my account. The first person I called was clearly not competent. He did not understand my query, but I gave him the benefit of the doubt when he said he will escalate the ...