I have a phone which I use when cycling as to not cause damage to my handset in the event of a accident. For this phone I purchased a Vodacom Sim Card, went through the RICA process. Purchased and additional R50 airtime. When I wanted to use this phone recently it said Sim inactive, so of-course I ...
Mira has debited on behalf of Froggie air time from my minor son's phone. How does this happen? The airtime sent to him did not even register on his phone. There are NO agreements for this service. I have only been able to locate MTN subscribers who have been affected. The Call centre agent was ...
I reported a faulty line 0102119050 on 13/11/2013 and the query was only logged today 18/11/2013. I spoke to Dee Rykliff who transferred me to Mornay Andrews who escalated the issue to an inbox. I demanded help and he later told me Vulelwa will call. Vulelwa please help. We are waiting for your ...
We have a business contract with Vodacom. We have been trying to get 2 numbers from a different supplier ported to our existing contract. This process started over a month ago. Every day, after been shunted from 1 department to another, there is a different excuse. Pathetic service, and ...
I opened a 3G account with mtn early this year. in May/June someone opened 3 additional mtn cell accounts under my name. i called mtn to close the accounts in mid august (sending them an affidavits). By end of august 3 new accounts were oped again. mtn said they will investigate the matter but til ...
I upgraded to the Iphone 5 (I'm on contract with MTN in Galleria Mall) On Friday 8 November 2013 I collected the phone at MTN, my sim-swap only went through on Sunday afternoon (after numerous promises and calls), so I was unable to use the phone for 2 day's. I had 5 days to test the phone and ...