I received a call from Dimakatso Mothodi on the 22/10/2013 regarding an upgrade on my current phone. I went through a few options with her but could only manage to migrate to a 100 option as I was busy at work. She reassured me I could confirm the upgrade at a later date. She promised to call back. ...
I phone at 13:01 a coloured guy assited me but was not able to check my giveahapy data bundle balnce. he said i have 13mb wich is wrong. he said i must dial *111*95# to check my giveahapy balance. wrong information all the way. i then disconnected because vodacom was not willing to assist. he sent ...
Please may I get answers.. maybe someone from legislation can advise me better ..NCR can as well assit. What grounds were followed by CellC when listing me, was I notified? given any options? How was R3750 calculated. I speak very simple English and would prefer simple answer not to be mocked by ...
I don't have any account with Flexicell on on 15/11 and 16/11, Flexicell tried to debit R99 from my account on both occasions. I did not have sufficient funds in my account and the bank charged me twice for this irregularity. Please help. ...
MY XPERIA Z PHONE WAS DEEMED BER 4/5 MONTHS AGO, YOUR TECHNICIANS SAID IT WAS BER. THE BATTERY WAS DAMAGED, AS I SUGGESTED THEY CHECK IT?? THEY DIDNT! I REPLACED IT AND NOW IS WORKING?? SHOCKING CUSTOMER SERVICE! I WAS TOLD IT WAS MY PROBLEM! YOU GUYS SHOULD UPDATE YOUR TECHNICIANS OR SERVICE ...
I have an ongoing complaint now for over 4 months. I keep calling the call center and I get a Ref no. The SMS comes through saying I will be contacted in 48 hours... well, I've called what feels like a million times and nobody calls me back! Apparently the call center cannot assist and my query ...