When i took out not one but 2 contracts from nashua prudence assist me on one call i asked if i go over my data how much it will cost me and she confirmed not once but 4 times its a flat rate of 15c now im being charged up to R2.00 per mg?? Convenient for nashua this call recording cant be found. ...
At the start of October 2013 I contacted Telkom (twice) to cancel my ADSL line from 30 November 2013. I was given a reference number. Two weeks later I was contacted by a Telkom representative, offering me a cheaper rate on my package. My reason for cancelling the line is relocation to a new ...
Good day, I wrote a complaint last week with regards to my airtime disappearing. Mr. Moenier De Vries was the consultant that called me back with regards to my complaint. I was very satisfied with the service that I received and with the outcome of my issue. Thank you very much Moenier. ...
I have 2 contracts with MTN both of which I opened at the MTN Bank City Shop. I wished to open up a 3rd contract for my wife, but was absolutely disgusted by the attitude of the sales rep that assisted me. I felt as if she was talking to me as if I was stupid. I actually feel like cancelling all my ...
With regards to ref: 375906 (cancellations) Are you on purpose delaying my cancellation? I paid the amount due within 5 minutes of receiving the cancellation quote last week, but now the cancellation dept cant find the fax? The money shows in their acc, I have proof the paperwork was sent and ...
On the 7 November 2013, i called the Custumer Care Department stating that i received sms's stating that my cell phone contract was upgraded but i did not upgrade the contract. Received no communication. On Monday the 11 November call the Customer Care Line and find out what is happening, i am told ...