A upgrade was done on my contract at a Witbank- Highveld shopping centre branch in June. I started getting incorrect billing in July. I called Vodacom call centre and reported the incident. It took them three weeks to officially start the investigation, another three weeks to confirm that it was ...
My partner has a CellC prepaid sim and since he signed on for a MTN contract 2 weeks ago, he asked the MTN sales guy to port his CellC number to MTN. The sales guy said that its sitting in CellC's side but its taking too long! Its been 2 weeks and he cannot use his contract as his MTN sim is not ...
Once again I am logging this complaint on behalf of my wife, and note that the issue reported here: https:///cell-c/complaints/new-contract-bungling-1239526 is still not fully resolved. It is now almost a month after the cellphone and sim card were received, and even now, the phone is still not ...
It's not possible (obviously) to have such a charge on a topup contract. After over two weeks of pursuing this via the Bayside branch (which appears to have done all they could do) and the "customer services" division of the Altech Autopage head office (this issue has reference ...
I tried to re-register on MTNSA since the de-activation of MTNSP; I was due to receive an email in order to confirm the registration, however, 36 hours later I had not received the email to complete the registration process; Called 808 - they could not help me; put me through to the ...
I had an uncapped 1MB DSL account with MWEB: In a nutshell, my MWEB account was unavailable from 7 Oct - 8 Nov. Since 8 Nov I had access to a 1GB capped account instead of uncapped. I requested cancellation of my MWEB service and insisted that my service fees from 7 October to date must be refunded ...