On the 19th of November I had 11MB of data & R145 odd in my account, at past 11pm I went on the internet for 5 min or so when I checked my balance after use I was left with R11, 73. How is that possible? I was not downloading anything, I only viewed Facebook & instagram. I've called ...
I had a billing query and called the customer care line. They have billed me for data when there was a roll over of data for the same month. They said I will receive the outcome of the investigation in 24-48 hours - have not heard anything yet. I took my Z10 for repairs and it was returned with the ...
After a hellish experience with your Insurance (it took 12 days to do a claim!!!) i have not been able to get incoming calls since i did a sim swap with u (over a week ago)!!! I have reported it three times!!! There is no solution!!! Your social media responses are automated and uselss!!! This is a ...
In August 2013 I have upgraded my Internet connection from a 1.5 g to 3 g, because this was a cheaper option. However what they did not inform me was that until the "new" contract will be activated I will have an "open line" according to them. I received an account for the line ...
I recently took out a cellphone contract with mtn, i used the phone for 2 months and than it started rebooting itself, i took it in for repairs and was advised that all s4 (i9500) had system problems and had been discontinued. They than offered me another s4 (i9505) which was 16gig less than my ...
After contacting Cell C about my problem regarding a handset that was supposedly replaced, I received an email from repairs stating that my old handset was replaced with a new one. How is that possible if my old memory card and original screen cover was still on the phone that was the so called new ...