I upgraded to a new phone on the 4-10-2013. The agent informed I would switch from a contract to a top up, in October month still and I had to pay upgade and sim swop fees. The phone pakage was never upgraded and sim never swopped. After numerous calls to Vodacom, call center. And the branch itself ...
Good Morning, Firstly i cant remember how many times i am telling this story, but in short, a contracted was upgraded in January and in July the phone started giving problemsso it was given in. It has been in for repairs more than 5 times and always comes back the same. On the report it shows ...
On Monday 18 November I purchased BIS for my Blackberry and the R59.00 was withdrawn from my account. Since then have no BIS, no network, cannot make calls or internet access. It Wednesday now and I still have no network or BIS.I called the call centre, in which Martha the agent said MTN is ...
I did an online application for one of the advertised deals a few days ago. Was phoned 18/11/2013 and informed a consultant will contact me the same day to verify certain information. No call back so I sent and email to inquire the progress. Still no response from anyone..All I need to know is if ...
We ordered the iPhone 5s on November 8 2013. Vodacom advertised that pre orders would open then and i was contacted by a consultant cause my name was on a list. after a week and a half of NO delivery i started following up, being taken from one operator to the next. Eventually someone came out with ...
On a regular basis I use loyalty points to buy sms bundles. For the last few months I noticed that my R500-00 airtime is used up within the first 2 weeks on my statement month, although I am not making that many calls. I am checking my available bundles daily and although it shows (and was ...