I've been due a handset upgrade since the beginning of Oct & knowing that a new iPhone model was to be release decided to wait until the launch date was announced. After registering on the Vodacom website I was notified via email that pre-orders for the iPhone 5s would open midnight 08/11/2013. ...
I since lodged complaint with Vodacom to refund me for the debited amount of the contract which according to the agreement i had with this person via email [Email Removed] still got debited and lodged a complain where in the past almost three weeks now, where i was promised the matter would be ...
I have moved to Telkom Mobile and my VERY 1ST INVOICE is incorrect!!! I called in to advise the x2 contracts i took shows NO CONNECTION FEES WILL BE CHARGED, AND THEN THEY CHARGED THEM STILL. I CALLED IN, waited 72 hours, received a sms confirming everything was resolved. Today i get a sms with the ...
My daughter's phone had software problems with her blackberry, she took it in on 30 Oct 2013, job number 9327949, reported fault: "When the client load airtime it just disappear". For the record, the phone was in working condition, she was using the phone on daily bases. Yesterday we went ...
I took out a cellphone contract with "ismart or cellspot" and I'm paying an amount of R490 if not more every month! it's been 3months now and this "Cell C" simcard still won't work! My calls are constantly barred! I'm disgusted that these people can't help me and are constantly ...
I am a Business Customer. I had a 8ta contract that was going to expire on 16 Nov. I went to the branch at The Glen to find out if I could upgrade to 15GB data package. I was told no, as my deal was a special. I checked the deals and saw one available. I was told not to get the new deal as I was ...