I recently found out that there is a credit limit on a persons cellphone contract because my husband's line was locked. So yesterday I made a payment and I mailed them through a proof of payment as the call centre told me to do. I was told to wait 24 hours then the line should be fine again. Well ...
I have logged a complaint since 3-11-2013 about a issue on my upgrade. Also submitted affidavit and copies of my ID. no one from vodacom never bothers to call me about the investigation progress. I made several calls to 082111 and always the promise that the back office will contact me in less than ...
MY BLACKBERRY 9790 HAS BEEN BLACKLISTED BY YOU GUYS!!! I DON'T HAVE AN ACCOUNT WITH YOU GUYS AND NEVER HAD ONE. I WANT TO KNOW HOW THIS HAPPENED AND I WANT YOU TO UNBLACKLIST MY PHONE I WANT FEEDBACK TODAY ELSE I WILL TAKE THIS TO THE CONSUMER ACT! NOW I AM SITTING WITHOUT A PHONE THANKS TO THE ...
My partner recently upgraded her contract with Mtn. All was fine until about a month ago. She has only been able to receive calls and unable to make any calls. Numerous calls have been made to Mtn as well as physically going into Mtn Northgate. I presume being a lady she has been taken for granted ...
After my initial complaint about what looked like incorrect billing, I received an sms stating that an amount of R1 077.71 will be credited to my MTN account. Firstly, no one had the decency to contact me to explain to me what the problem was or for which months the credit is for. Secondly, you ...
I have 2 accounts on my name at MTN and the monthly service fee exceeds a R1000. This morning, when trying to make a phone call from the one device I received a message stating that my account has been suspended. After waiting 15 minutes on the customer service line, someone eventually picked up. I ...