We called Vodacom call Centre on Saturday 23/11/2013 to do a sim swap. the consultant That answered my husbands call put him through much grieve after he explained to her that he was hijacked the night before and that he was trying to do a sim swap. Vodacom I think your staff are unprofessional in ...
Very disappointed on Service delivery for new contract application. Been pro Vodacom for as long as I can remember and didn't mind paying exorbitant pricing for their services, but no more. Requested a new contract phone and wanted my number ported from another network. Of Corse sales promised me ...
Our famous TELKOM - Our telephone lines and ADSL lines have not been working since 19th November 2013, and all they have to say is that the cables were and that they have to follow a process, never mind the fact that I run a business and have staff to pay at the end of the month. I spoke to the cal ...
I've tried calling your stores namely Cavendish, kenilworth centre and waterfront and none of these calls gets answered! its frustrating because why have a store phone which never gets answered and then to top it off the call centres cannot assist me either so you can imagine the amount of ...
My frustration is that most of the consultants cannot speak English and cannot understand what I am saying! I explain something and they answer something else. I have mad about 10 calls to the call centre and get a different answer every time!! ...
I had a problem with my contract at vodacom since August 2013. The person at the vodashop was not capable to give me the correct information when I upgraded. I went to find a solution at another vodashop in town. The people there was very helpful and try there best to help me. They send e-mails to ...