My 3G data package costs R199 per month, fixed every month. My November 2013 debit order an amount of R1, 767.01 went through. Vodacom says they cannot assist. Very troubling for a customer. ...
My husband was hijacked on Friday evening 22/11/2013 and his phones were taken with the car. I just wanted to say thank you to the MTN consultant that helped him do a sim swap in such a prompt proficient manner. Your professionalism really shined through in his time of confusion. Unlike the red ...
18-10-2013 went to Carnival mall MTN . The morning the system was off line went back the afternoon to pay my account and upgrade. The lady was helping us and this woman started to moan at them as to why they are helping us as they had paperwork to do. I informed her we were there in the morning ...
I have been reporting to Cell-c about my wrong phone that was delivered. I apply for 9720 blackberry as gift for someone and got bold 9790.I got phone on Wednesday, 23 October and reported problem on 24 Thursday even 11 days later phone was picked up. I have been calling cell c and on 4 November i ...
Every month I buy sms packages from Vodacom but realised that I was not getting the right amount of sms's that I was purchasing. I phoned and complained a little while ago and was assured that I was getting the right amount and when I insisted I was not the gentleman at the call centre said as a ...
THIS IS THE 4TH COMPLAINT IM LOGGING NOW, AND STILL NO FEEDBACK. NOBODY GOT BACK TO ME WITH REGARDS TO MY QUERY OF 21 NOVEMBER 2013. I ALSO EMAILED THE ESCALATED QUERIES EMAIL ADDRESS ON 21, 22 AND 25 NOVEMBER AND NOBODY CALLED ME OR EMAILED ME BACK. PLEASE REFER TO MY COMPLAINT ON HELLOPETER ON 21 ...