Several complaints in writing and telephonically, several reference numbers and a "we are looking into it" reply from my first Hello Peter complaint. This has been going on for more than 2 years!! I am being charged for 2 lines, one of which was cancelled literally years ago, and there's ...
3rd COMPLAINT I was sold the YaClick service by Frik. He assured me that I would be getting my 10mb per second speed rain or shine. Due to it being a new American produced product. From the start we never received that 10mb speed. I was also assured by the original installer Frazer and the ...
After battling through numerous call attempts, i was finally instructed to fax cancellation letter to remove my son's phone from my account IO571287 from 2 January 2014. His number is 0825727461. He received sms messages that he will be moved to prepaid from 28 Feb 2014. After numerous attempts to ...
Hi, I just wanted to tell you how disappointed I am in the way my pre order was handled. I was due for an upgrade in September, but was waiting for the iPhone 5s. I contacted them for a preorder and was told to email, which I did. The phone was launched, and I emailed to entire about my 2 handsets ...
I applied for a new contract at Chatz Connect Jakaranda Centre in August 2012. I specifically asked for 500MB of monthly data but when I got my first bill I noticed that no data was activated so I went back to the store and asked them to activate it, explaining the whole problem. They added the ...
I called in to the call center 2 weeks (12/11/2013) ago and was told that I would receive feedback in 24-48 hours. Nobody called back I then called again on Friday 15th and the agent I spoke to refused to let me speak to a manager and I was told I would receive feedback on the same day; I have ...