Since 2013-11-11 18:51:51 my internet feed has been intermittent. Router has been replaced twice, each time with some other faulty unit, so MWEB business ADSL at R2000 per month for 4Mbps still does not work more than three weeks later... I have now switched to Telkom. Not a squeak out MWEB despite ...
For days now I am trying to contact 1808. The IVR system is faulty, pressing option 1 doesnt nothing but loop the announcement. when you eventually get through to an agent, and ask to be put thru the Upgrades department, they make you give your cell number AND MTN PIN (stupid inefficient process) ...
Queried account after a soft lock was put onto my account on the 26th October. I have a 2 Gig account which for the last 20 months, an average of less than 2Gigs has been utilized. All of a sudden 5Gigs of data was downloaded on 2 separate connections on the 15th and 16th October. The 16th being a ...
I took out a laptop & data contract on the 4th Feb 2013. Since taking delivery of the HP laptop i have been mis-fortuned to have the laptop crash 3 times during to hard drive issues. During those occasions' it was sent back to the repairs department & replaced after some time - due to NCA ...
So got a call from WA to say my usages are excessive which is fine and then got told my account is gonna get cut which is fine, so not long after the call my account go cut and my adsl isn't working. Now as far as I'm concerned, I already payed for the last few days of the month. So now you own me ...
I have been with MTN for 15 years, its my first time going on holiday ever, to Taiwan. I called the MTN centre to enquire about Roaming, I received the documents to explain how it will work, no where in the contract did it specify what MTN would charge me per item. ( Roaming, voice, sms, data) My ...