I handed in my handset at the Vodacom shop at the V&A Waterfront 2 weeks ago. Since handing it in, I have not received ONE call to update me on the status, the nature of the fault or give me the quotation I was promised in 2 working days. I have had to use my personal time to phone every single ...
I am on the SmartData 5 GB contract package (R299 pm) for the past 3 years. And the last few months I have been over charged on my bill numerous times. I use the sim in my iPad and on the statement I am being charged for call charges (The iPad is NOT a phone). I've been monitoring my usage and i ...
I lost my job last year October and before then i never missed one payment on this contract, and dec i made a payment of over R1000.00, i have been in contact with them and explained my problem to them many times, yet they so rude about it, and dont want to help a person, i made payments like i had ...
I am extremely getting tired of MTN and its lack of service. Last week is was dealing with MTN regarding bad connection and lack of trained proffesionals, now the MTN problem persists. On Thursday the 21stNovember, i called the MTN in Southgate mall due to incorrect billing on my contract card, a ...
Telkom will not replace the telkom lines that were for 0116142053. So I said please cancel the line as telkom cannot meet my needs. They then slap me with a cancellation fee when its their fault. If I have to I will take this to the comsumer protection. Why should I be billed if you cannot or will ...
I have logged an insurance claim form dated 04.11.2013. Since then I have faxed the same paperwork 7 times with no confirmation received on progress of claim. I have wasted much time visiting there retail branch in the Picbel Parkade Mall. Although the service level of the consultant assisting me ...