I logged a complaint on the 12 Nov I spoke to Nwabisa on teh 20th to date no reply she was gonna look at what they could offer me in light of an offer from the competition... Now all I want is advise how I go about cancelling the contract for. ...
Vodacom, how saddening it is for a network of your calibre to to your valued customers, this sent a gift story should be clear that the person you are sending to MIGHT get the gift its not a sure thing. How do you sent a gift to someone and still have to follow up if they got it or not. I sent the ...
My data contract bill for October was R7 943.37. It is usually R149. I did not use the extra data and I have complained to Vodacom about it, without success. No one tries to help me or to explain to me how the billing works. I have received a report detailing the data used per connection and the ...
I found out a bout 3 months ago that there is a MTN account opened in my name and not paid. I am still waiting for MTN to sort it out and remove it from my name on all the Major Credit Bureau's in South Africa. I would like to get is sorted out this Year. as I would like to get on with my life. ...
A fault was reported on my business line via the Telkom SMS reporting facility. A feedback SMS was received 5 minutes later with a reference number. Not holding my breath, I seriously expected a couple of days without a business landline or ADSL facilities. A couple of hours later a technitian ...
Dear Vodacom Call Centre. Please note that we all, the clients, the people that assist with the turnover of Vodacom and the people that is the foundation of Vodacom, big or small, all require you to please be friendly, accurate and assist us the best way possible. I am so fed up being pass from the ...