So I contacted Mweb two weeks ago to get an adsl line and ISP. After being told it would take 10 working days to get things sorted. I now find out that although Telkom confirms that the line is with Mweb, Mweb says the line has been cancelled. Bear in mind this is the third differnt thing I have ...
I received a statement of account from MTN mentioning I have outstanding arrears, it also mentioned that I have 14 days to comply else it will be forwarded to legal. 9 days have passed when I went into an MTN store in tygervalley Cape Town, they mentioned that my account has already been forwarded ...
As a long-standing customer, I have tried, intermittently over a couple of weeks, to order a contract deal (for an iPhone 5C but I'm sure the model is irrelevant) via Vodacom's portal. The process goes a couple of pages in before I get this message: "Unfortunately we are having technical ...
My phone got damaged on saturday night. On Sunday morning the 1st of December2013 i went to Protea Glen Mall to mtn shop for booking my phone for repairs. When i entered the shop one lady was busy with other client and the other one was just sitting and busy with a cellphone on her hand, she just ...
I had reason to query my account and was not satisfied with the reply i received from a Mpho. I managed to get in touch with Kempen who responded to my complaint immediately and has ensured my account was rectified. Not often i can give a compliment but Kempen deserves one. ...
I had a Data Sim Contract from CellC Number (0746469158). My line was suspended (correctly tho) due to non-payment. During November one of their guys phoned me and asked me if I was going to make payment on the account, which i said that everything was going to get paid up in FULL by the end of the ...