MY ORIGINAL COMPLAINT - STILL UNRESOLVED AFTER GIVING THEM ALL THE DETAILS THEY ASKED FOR... WHY BOTHER ASKING ME TO FILL OUT ALL THIS IF IT'S GOING TO GET IGNORED ANYWAY?? My MTN contract phone has SUCH baaad signal!!! WhatsAp takes forever to send messages. If I'm speaking with someone it loses ...
I've posted a report on Hellopeter on 26 November after trying to reach Virgin Mobile on several occasions with no response. Even Head Office have no idea of good customer service. I've been trying to get them to send me my original contract for my current phone and even after speaking to Head ...
My previous complaint (link below) was only partially addressed by MTN. The response I received did nothing to address the R1260, but instead only solved the incorrectly suspended state. https:///mtn/complaints/discreet-billing-60-above-credit-limit-1256974 ...
I am a Vodacom customer. I took my handset in as it was broken. I made it clear that it was not insured and that I was interested in buying a new handset cash if it could not be repaired. The handset was sent away and I was told I would get feedback after 7 working days. As the handset was not ...
Dear Blanche I was assured by you that the "glitch" in your system regarding my contract billing will be fixed. That was 2 months ago and again I was billed incorrectly!!! Both months. On our previous call you stated that you are happy that I said I know that there are problems with ...
I need someone that is competent to fix my account. I have been trying since last year August to fix my account. My contract option and conditions changed without my approval! Now I'm liable for addition cost that is Vodacom's fault! My data account is a mess and Rochell Carolus haven't been able ...