The staff at Nashua mobile Ballito are totally oblivious to good customer service and proper behavior in the work place. On Saturday 30/11/13 at about 16:30 I went to the shop to pay my bill. I stood at the counter where a woman asked if she could help. I told her that I wanted to pay my bill. She ...
I did a sim swap on the 16 nov. My phoned worked perfect for2 weeks. After 2 weeks my SMS's are not coming through and I can't send. I went to Vodacom centurion who told me it is an iPhone problem. Went to I store they put a sim in my phone and the SMS's worked.they send me back to Vodacom, Vodacom ...
My phone has been changed from topup to Anytime n I dd report this n nothing has been done till this day. I'm truly angry n I simply want out of this Contract ASAP. And please be advised any extra costs I'm not prepared to pay. ...
In August 2013, I was wrongfully charged for fees that I did not contractually agree to. After contacting MTN to request them to prove the existence of the charges in my contract, I was told that they would procure my contract and resolve the matter within 5 working days. This communication took ...
I called to cancel my contract with virgin mobile on the 8th of October 2013. Its now December and you still keep giving me airtime and telling me to pay for other month. I want this issue resolved now, every month its the same story you telling me that cancellations had it diarised to cancelled. ...
I got a Sony Xperia Z, had the phone now for about 6 months and when I took it out of my pocket the other day it had a cracked screen. The phone didn't fall and nothing happened to cause this. Now I find out that this is a common problem with the Experia Z. Vodacom wants to send it in to ...