I have had a letter sent to me saying my account is paid in full. Then I have sent a letter in Feb cancelling my contract with Vodacom and under the consumer protection act clause 14 they have to and they didn't they have tarnished my clean credit record. ...
It really seems like the only time I get assistance from Nashua Mobile is when I complain on a public platform. It is so unnecessary and totally ridiculous. I emailed AND faxed my contract CANCELLATION form though today since my contract expires on 31 December 2013 and I DO NOT want to continue ...
I have approached the Ombudsman for assistance in getting my contract cancelled with Virgin Mobile -- to what lengths does one have to go to get service delivery from them? On 1 November, I called in to notify Virgin Mobile that my contract will expire on 1 December and that I am giving them 30 ...
We went to the glen on sat to do my husband upgrade. and to open another line, which is a new contract, the said you wont get your phone today cause it takes 24 hours to 48 hours. she said will phone monday for us to pick up the phone. funny enough no calls on the phone was made. i called all day. ...
We complained to Vodacom on the 27 October 2013, thereafter referred to ther division for a cell phone contract taken out, to date no answer from Irene on questions relating to their investigation! This is unacceptable customer service despite two follow up e-mials being sent to her directly, she ...
I have contract through Altec Autopage on the MTN network, when I phone MTN regarding a network related problem, they tell me to phone Altec Autopage. When I do get through to MTN customer care, they can't even see my number on there system but they are the network supplier and my number is active. ...