Firstly thank you for the credit note of R59 after I told 5 consultants to cancel my BIS. Now my airtime is missing. I have upgraded my contract on 24 October to Top Up R135 and I have NOT received my airtime for December. I have reported this on Sunday (Ref: S3-T8H3W-WB940). It's Wednesday, why is ...
Vodacom incorrectly upgraded me recently, instead of of upgrading an existing contract, a new contract was issued. when I realised the error, I contacted vodacom, who then corrected the mistake, by upgrading the existing contract, and a arranging to have the incorrect contract hardware etc ...
No software update has been provided in over 1 year, the world is moving to the latest OS (Kit Kat) but not even the latest version of the outgoing OS (Jelly Bean) has been provided. Vodacom has not even responded to the complaints on their own community forum on this topic, as the leading cellular ...
We are still waiting for a response on our progress for adsl line. the previous time we moved we had the same issues. now a year later its the same. sending emails - response that the technical department is notify and somebody will phone me. 3 days later and no one has phoned me. can it be ...
I would like to thank Marlene (Telkom Headoffice, Pretoria) for the excellent service carried out. All her help was very much appreciated. I also wanna thank Lynn Coetzee (Telkom Direct, Galleria) for her kind services rendered. This is the people you guys need. They are efficient, kind & very ...
Against my 3g dongle i was charged contents used, after much digging i have ascertained this was charges by Mira Networks who in turn say a subscription was to Cellspice. I have a document now from Cellspice showing charges against my 0795229916 number, I am persuing the avenue to get confirmation ...