Mondeor mobile phoned me and told me that i am due for an upgrade and that they will deliver the phone for me. instead of upgrading me they wanted to sell me a phone with lower quality. i was not aware of the fact that they wanted me to purchase a lower quality phone until my son told me that it is ...
For 2 days straight i have been trying to get through MTN's 808 number for contract holders my phone has been off-line for two days i cant recieve phone calls nor can i make phone calls, I hate this poor poor poor customer service!!! ...
I have been on the MTN network for more or less 5 Months now and I must say their service is absolutely pathetic!!! I live in Springs and work in Benoni and in none of the 2 Towns i have MTN signal. If i dont get a SOS signal on my phone it is just not working. What is the use of a contract or even ...
I phoned the cancellations department as advised one month early so as to avoid additional unneccessary debit orders. I did so and spoke to Moses. He cross questioned me as to why Im not upgrading and he was thoroughly informed about and incident earlier this year where I was without my blackberry ...
I decided to take a new contract out with MTN.On advise from the consultant i took the samsung s3 mini.i firstly had to wait more that 2 weeks for a phone bec the store was robbed an didnt have stock. I needed the phone urgently as i was going out of the country as i was advised by the consultant ...
I would like to say a BIG THANK YOU to the Callsure staff members that assisted me with my claim. After the grief of having your phone, the last one needs is to have difficulty with a claim or deal with impatient and unhelpful people but that was the direct opposite for me. I first dealt with Mark ...