I had upgraded my cell phone contract from a Blackberry to a Galaxy S3 and on viewing my statements for the months preceding my upgrade I noticed they have charged me a monthly fee for BIS which is surely incorrect anyways queried it with their Corporate accounts department and it has been 3 months ...
I received my monthly statement yesterday and noticed that I've been charged by 8Ta for my prepaid recharge vouchers which I've loaded myself from my Bank. I've phoned in and the lady assisted me and logged a case after she had seen the same on my statement on her system. Then Telkom/8Ta just sent ...
I got blackberr9320 January 2013 contract i was due for upgrade. In October i started to experience a problem with the handset as started to reboot itself 4 to 6 times a day. I took the phone to vodacom repair centre for repair, the following day i received a call from them and they said that the ...
I have been locked out of my internet and mobile Vodacom app as I requested a password reminder, received an OTP, then a security question, which according to Vodacom I answered incorrectly! The question was my YEAR OF BIRTH! For goodness sake, don't you think I know when I was born??? Pathetic. ...
I did a new contract with Vodacom for an Apple i phone Mid Nov. After receipt of the phone the Sim got stuck and the phone was away for 2 weeks to rectify the issue. I received the phone on 29/11 and then proceeded to activate my simcard on my ported number. I contacted the 0821945 number since ...
Good Day I called the contact centre at around 09:21 to ask about the amount in arrears, the person that assisted me is Dieketseng Mophuting. She advised me that the amount in arrears is 220.00 something of rands, and I asked her if she can see the 300.00 that was transferred to the account, and ...