We've been calling the Telkom "Faults Line Service" and have also lodged an online complaint ref 1470CRK021213 to no avail there is absolutely no response for over 3 days concerning our Land Line that is not working. NOBODY even bothers to contact us concerning our complaint lodge. No ...
I upgraded my contract at the Vodacom outlet store in Melrose in January 2013. I ended up having to take up a new insurance policy given the value of my iphone put me in a new insurance bracket. I lost my phone last week and put in a claim to vodasure only to be informed by vodasure that the ...
Good Morning I got your response and the reference is REQ:2998448. I feel that my rights as a customer were violated. According to the national credit regulator (NCR) it stipulates that you as the insurer have to make me aware of the policy and explain to me as the customer the terms and conditions ...
Samsung issued a statement that some S4s (they even listed the serial numbers) batteries are bad, and should be replaced. My phone had such a battery, it started pushing the screen out (from swelling) and did generally weird unexpected stuff like restarting a lot. I took my phone to Vodacom, to get ...
I specifically moved over from Vodacom to MTN as they were offering extra data for the phone I wanted. I have called countless times to get this sorted and I still do not have the extra 150MB they promised! When I call the call centre, I was told to go directly to the store, the store tells me to ...
Dial *101# and an SMS will be sent to successfully with your balance. What the heck is this change for??? Firstly the sms does not come through half the time, what was wrong with the balance on your phone screen. Why are you complicating??? Seriously, put it back to the way it was or I say cheers ...