My debit order for last month bounced, I called to make a payment via interbanking and was advised that i have to go into a branch??? REALLY? in this day and age of mordern technology, i have to go and stand in a queue to make a payment? PLEASE help me out here. ...
I purchased a Samsung galaxy star a pep stores for my daughter the net work the phone used was Vodacom I tried loading BBM on the phone but failed after several attempts. I then decided to go in to Vodacom for assistance. The technician that help me had no sense of customer service well he was ...
Service Problem 1: I took out a contract for an iPhone 5, when I eventually downloaded iOS7 I asked for advice on the product from Heita. They told me they cannot help me I must go to the iStore. I got a phone from Heita, they should support the product. Service Problem 2: I then tried to cancel my ...
No feedback, No report, No progress. No service. No choice. What can you expect in a country where competency is no longer a job requirement? What am I to do? Wait patiently for Telkom to fix the problem? Really Telkom! This is getting rediculous! ...
Hi, started off with a top up 135 contract in 2012, . Witch leads me to a top up 200 package in 2013 . After being due for my upgrade on the 2nd of this month, Vodacom wouldn't let me upgrade to a package that cost R56 more than the amount i have been paying in the last year, but back to a 135 ...
I have a Talk1000 package and another smaller one for my Daughter. I have been a client of Vodacom for the last 10 years and I requested to reduce my contract as my job has changed and I don't get a cellphone allowance. Spoke with a lady from Vodacom and was advised that they can do nothing about ...