AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom Treats People with total Indifference | #299499

Vodacom
Vodacom Treats People with total Indifference

I have a Talk1000 package and another smaller one for my Daughter. I have been a client of Vodacom for the last 10 years and I requested to reduce my contract as my job has changed and I don't get a cellphone allowance. Spoke with a lady from Vodacom and was advised that they can do nothing about changing my contract until I have caught up the arreas. My phone has been cut and I have now bought a prepaid phone. Still waiting for this to be sorted out since Nover 2013 and in the meantime I owe thousands. Vodacom this is not the first time I have had problems when I renew it WILL NOT be with Vodacom again!

Date:

Company: Vodacom

Country: South Africa   City: Credit Control Management

Category: Telecommunications

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