This company continues to debit a fee of R99 every month whereby their product does not work. I already reported an incident with this company whereby they had to refund me R250 twice! I cancelled my service with them and they are still debiting my account, despite of the fact that I have also ...
Today I have had enough. Upgrade 4 weeks ago at Northgate. Promised to be called, have driven there twice, no help. Called 1023 today to call before I drive through again. 2 numbers given does not work - consultant put phone down in my ear when I called again. Drove to Northgate. Shop had papers ...
I took out 'Bring Your Own' contract with Virgin Mobile before Christmas and asked for my MTN number to be ported. The Virgin shop in the Pavilion Centre said they could only do this if I converted my MTN contract (which had ended) to a 'Pay As You Go' contract first. This I did and then signed the ...
I have been going around in circles trying to get hold of a 16GB space grey iPhone 5S from Autopage Head Office in Midrand. The deal was agreed to and the upgrade processed, Couriers attempted to deliver the handset but refused to accept the RICA documents being supplied. The phone was then ...
I requested to cap my 3G on 2GB via email because my account showed that I need to pay another R500 because of extra data used via my 3G. I was sure I capped the account when I applied for my 3G account but sent an email to confirm. The response I got was that my account has already been capped at ...
I misplaced my mobile which had R79 airtime on it. I wanted to transfer the airtime to my brother's ipad and was informed that this service was no longer offered at the call centre. I then tried the chat facility to find out how I could top up my ipad. I first spoke to Elrdige who was helpful until ...