I have a fixed monthly (callmore) phone & internet account. In November Telkom added R632, 00 onto my account for internet. They admitted it was a billing error and will correct. December's account still shows the amount as outstanding. They promise to correct their error. Now I'm receiving ...
My wife and I were promised a discounted rate for renewing our ADSL contract with Telkom. The contract is in her name. We have been billed more than the promised rate every month. The person I spoke to at the call center promised to investigate and give me feedback. The only reference I was given ...
On the 27th June 2013, I purchased a LTE launch offer of a Hauwei E3276 LTE USB rotator dongle, 128K Power SIM & 100 Gig prepaid data valid for a year from Golden Acre's Cell C shop Firstly I have been terribly frustrated with the signal. I live in Somerset West, and although I know the LTE ...
I've took my phone in for repairs on the 05.12.2013 and haven't had any feedback from cell c and i must always call for the progress of the repairs. on the 27.12.2013 i went to the store and told the branch manager my expectations and she could not meet them and the problem is the consultant ...
I am trying to upgrade my cellphone (which is long overdue for an upgrade!) and am being told that i cannot upgrade due to a bad payment profile, when i have never defaulted on a payment to Vodacom in the 7 years that i have 3 contracts with you guys! The original contract was on a weekender plus ...
I applied for a mobile contract with Telkom Mobile Canal Walk about a month ago. I got the phone the same day but a number of additional requirements I had as part of the sale have been unsolved after numerous visits to the store, calls to the contact centre, use of the chat service on the website, ...