ADSL dataline died and was reported on 20 December. Reference number allocated. Follow-up on 21 December indicated fault was at network level and will be resolved there. Several enquiries followed, each time to be informed that fault has been escalated and network division will contact me with ...
Good afternoon I have not received any further feedback from Cell C customer care regarding my identity case and now I have no choice to go to the police station and open a case of. Very frustrated Custome ...
Helping clients incorrectly. Waiting game at Cresta. First someone helps you by pointing you to someone to help you, then when that person eventually can help you... you are at the wrong person, then waiting for the manager to complain. Had to leave because could not wait any longer. Issue still ...
What a sorry excuse for a service provider. My landline has been out of order since 13 Dec 2013. I have reported the fault on the system the same day via the web and received a reference number. I received a sms a few days later confirming the problem has been fixed. Upon checking I discovered the ...
I have recently upgraded my cellphone contract with Nashua mobile to a Smart M Package which includes 300 MB, 300 SMS and 120 airtime. I've only sent less than 20 sms's and I got a message when I tried to send an sms that I will be billled for it. I phoned the call centre to verify my package and ...
What a poor service from Vodacom!!! i have been calling since this morning to try and resolve my BB internet service... i have BIS which i purchased this morning and is currently active on my phone but i cannot access any internet services... i am not getting any services but yet i am billed!! They ...