Dear Montoa from MTN (REQ: 3003803) Thank you for getting back me regarding my complaint and telling me someone will phone me to investigate on my query, but still... up to now... no one has phoned me. And the last two months, Nov and Dec after my complaint on Hello Peter, and numerous requests for ...
To Whom It May Concern On Thursday, 9 January 2014 I contacted the Hyde Park MTN in order to purchase a new SIM card as I had lost my old one. The contract is in a family members name so I asked what I required in order to purchase the new SIM card. I was informed that I required a copy of my ID, a ...
My account was suspended after I had made payment at a MTN shop (wonderboom junction) I then called the mtn customer care number 808 and had waited over an hour for an answer from a consultant. So firstly I am upset that they had cut my line and secondly I am upset that it took so long for them to ...
I first reported on the 27th November 2013 that my line was down (no landline or wifi signal), ref 105CRK271113, then on 04/12/2013 I got a sms that my issue was restored, which wasn't. Then I went into the Store at Greenstone mall, and on the phone I reported the issue again on 23/12/2013, ref ...
I asked Riyhaad if I could upgrade and he confirmed via email, which I did on the 1st of Nov 2013 at MTN Centurion Mall. A consultant even phoned me afterwards to check if everything was ok. Now I keep getting messages from MTN that I am eligible for an upgrade. Another one??? And also my MTN ...
I reported a problem with my website to hosting co. [URL Removed] and was issued with a ticket i.d. 101359, but have as yet had no further response from them. The matter is urgent as my website is used by my customers to place order enquiries. Please assist. ...