I received my phone back yesterday from Vodacom Key West. Job card indicated I need a new battery. The person who returned my phone said CATEGORICALLY that they did NOT have any batteries in stock for my phone. I drove around to 3 other Vodacom shops in my area to hear exactly the same answer: ...
I am so disappointed with virgin, after two attempts trying to communicate via the website contact i received no response... eventually wasting airtime via telephone... telling me that my number is no longer on the system.. i received no warning that my number would be de-activated... i had that ...
Just call about an hour ago to downgrade my contract on the 808 customer service number. I had to out the call down as I am busy at work. They have really a pathetic service centre as no one picked up the phone for almost an hour. Could someone please call me urgently ...
This morning MTN has sent a request to Autopage to port my number. I was informed that it takes max 20min to do this. 2 hours later the number has still not been released by Autopage. Upon phoning the call centre the agent dealing with my query was unable to assist me at all and pretty much told me ...
My girlfriend posted a complaint on this website regarding Cell C cutting a contract line and fabricating their reasoning. I am the contract signee and holder and on numerous occasions I have instructed call centre operators to deal with my girlfriend as she uses the phone. Once again, she receives ...
Since I got my contract with 8ta I have been unable to send sms messages. When I complained to the call centre a supervisor said I should use alternative methods of communication, when I told him I have to reboot the cellphone each time I need to send an sms. Two sim cards later the problem still ...