AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - False advertising | #302887

Vodacom
False advertising

I took out a new cellphone contract with vodacom. I was phoned by a consultant from Elite Mobile. I placed my requirements (phone with bbm, also if I will be able to port my old cellphone number). The sales person was so addament in selling the product that he promised me everything. He sold me a Samsung Galaxy Ace. This phone has no bbm, and apparently my number cannot be ported! I feel misled and I made various calls and yet no reply. My query is logged and they take forever to give feedback.

Date:

Company: Vodacom

Country: South Africa   City: Port Elizabeth

Category: Telecommunications

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