We have not had internet for close to 4 months now. In that time we have probably logged 6 faults which is the same fault and has still not been resolved even though the technician comes out does something and leaves and says its fixed.. Up till now there has been no change like he was not even ...
I received a Samsung tab 3 less than a month ago, and the screen just goes black, sometimes I can't scroll through it and the battery doesn't last though I don't use it often. I called the call centre to return the phone, I was told I can't return it, I can only have it fixed which will take not ...
I have been calling the telkom call centre fro 3 days now. The 10210 number. I merely just want to relocate my service. Each time I have held on for half and hour and NOBODY answers the call. I have moved house already so I am currently paying for a service that I am not using!! There even is ...
I went to Vodacom Canal Walk last night, the 9 of Jan 2014 to upgrade my phone contract. I ask if they had stock of the phone that I am lookinf gor and they can cut my sim card as this phone uses a smaller sim. They indicated to yes. The person that help went to fetch the phone, and while busy with ...
Hi, I was contacted on the 21st December 2013 and advised that MTN would try and have the Mobile delivered to me while on vacation, unfortunately the mobile was delivered the day I left Durban, and the Text message advising me that my delivery was on the 30/12/13 arrived on the 30/12/13 while I was ...
I have been a Vodacom customer for 11 years, I have spend close to R250 000.00 in these 11 years. In 2013 I have had major issues with data invoices and as a result I stopped the debit orders, it took 3-4 months to sort out after numerous calls to the useless call center I reported them on Hello ...