Hello, I upgraded my handset, over the phone, it was delivered and it turned out to be a faulty unit. I called the call centre the next day and was promised a new phone would be delivered. It is now about 6 weeks later and NO-ONE gets back to me. It seems that vodacom call centre agents are only ...
I work for some organisation and we have to corporate accounts/cellphone contracts with Autopage. Since last year November we have been trying to change the email address that the invoices are sent to and the postal address on the invoices themselves. Airtime has been wasted trying to get through ...
I have posted a previous report of the fraudelent sim swop on 02 January 2014, after which Cell C Contacted me on 03/01/2014 and a Henry promised me that a case of will be investigated and that he will contact me on 08/01/2014, which untill now he has not done. I have tried numerous times by e-mail ...
On 9 Dec 2013 I applied for a line relocation. The technician came out and said there was something wrong underground. He left and said he would be back in a day or two. I have been phoning continuously and have received many excuses. Today is day 21, it is also a month later, and NO ONE has been ...
I have been going to Telkom direct stores (at N1 City and Canal Walk) for three weeks (since mid December) to purchase a cordless phone for home use. I saw the cordless phone set on the Telkomsa site with a price indicated (R989). When I tried to purchase it online a message popped up saying that ...
Latency and speed issue here guys... Ping on LoL Europe West server 500-600ms where I usually got 170-220ms. Very frustrating! Please telkom fix this issue, and it only with you guys because my friend's openweb works just fine. Ohh and one more thing. Please fix the speed issue, especially at ...