I called vodacom contract call center to cancel my top up contract and take my nr to pre paid. i was told that my contract will cancel on 31/12/2013 and i should swich off my fone and swich it back on on 01/01/2014 and that nr will be on pre paid. I specifically asked if i will keep teh airtime ...
I purchased 2 GB of data per Month for 12 months. On the first month 24th December 2013 you Credited my account with 1.61 GB of date. Why??? Is it part of the Vodacom Culture to keep doing this to your Clients??? ...
I have been getting these irritating and insulting 3MB data giveaways from Vodacom for quite some time now, I have tried to look for ways to get out of this comic group nicknamed Vodacom Color but could not find any way out. Could I ask that someone at Vodacom please consider my request and stop ...
I have called to cancel give a happy sms's as it gets sent to my work line. this has still not been cancelled and I am tired of receiving spam everyday when I do not want it. They tell me 24 hours and it is 3 days now and I am still receiving these SMS's. I phoned this morning and was hung up on by ...
Has anybody a tip what I can do to get rid of bad performance? I collect tracking-no without any reaction. The service center hang up the line and on facebook I see lots of people with the same problems. Are there alternatives in South Africa with good performance, service out of one hand and a ...
Because they have people at their call centre that don't listen when you ask for something i get billed twice? My router was but i only realized it about a day after it got so i got a bit of a surprise when they debited my account. The person that my router made some calls with my simcard. Not a ...