I have been trying for the last month to get hold of your legal department to resolve a matter with your company to no avail. Please could someone from Vodacom Legal get in touch with me? ...
My father C van Rooyen is a farmer in the Swartwater area in Limpopo province. Since 3/01/2014 there is no Vodacom signal in the area. His number is 0826918323. I phoned the call centre who told me that he must phone them himself to report the problem. He has no signal! He must also give 3 other ...
I have a bb 9810 torch. Went to your Old Fort Road branch on Tuesday (07/01/2014) for a software upgrade. I was greeted by Tracey Govender who did not fully explain the process involved in the upgrade. Nonetheless, I was charged R150-00 (& I am your client) to backup my data. Went back around ...
On the 30th December 2013 I purchased the Lenovo tablet on the 500mymeg data plan. I received my pro rata data for the month of December, but I have not received any data since then. I was away on holiday and had to purchase extra data for R99 just to use my tablet. I phoned 4 times and even ...
I had a previous complaint which until now has not been satisfactorily involved, i received a call from Derrick Makhubele who's customer skills has alot to be desired, he did not even want to transfer me a manager until i argued with him for a few minutes that i was taking the compaint to the ...
January 2013 I added on a 2GB Special data package (additional device charges of R127.63pm and 2 Gig Special @ R99.00 per month) onto my existing contract, Talk 240@ R430 per month with Autopage Cellular. I was previously using less than 2 Gig per month so thought the 2 Gig would be my best option. ...