My husband died on 1 January 2013, since then I had to cancel his cell phone contract 4 times, without any adhere to my request from MTN. The first time's date I can not remember, the second time was on 25 September 2013, the third time was on 2 December 2013 and then today, 13 January 2014. MTN ...
My contract was coming up for upgrade and I called through to vodacom give them the 30 day notice for cancellation. I was then told that my contract was upgraded already. After explaining that it was not me that had upgraded I was advised that i needed to get an affidavid from the poilce station ...
My home line stopped working on Saturday. I got an SMS today to say I would be cut off as I haven't paid. However I specifically signed a debit order authorisation with a high limit, to avoid this. I can't call anyone to resolve as my home line doesn't work and the system doesn't allow lodging of ...
I APPLIED FOR A CONTRACT PHONE ON FRIDAY ONLY TO FIND OUT THAT THEY HAVE LOADED THE AIRTIME AND THE BIS IN THE INCORRECT NUMBER AND THE MATTER IS NOT YET FIXED, I CALLED THEM IN THE MORNING AND I WAS TOLD THAT I SHOULD BE GRATEFULL BECAUSE I HAVE A PHONE, WHAT DO I DO WITH THE PHONE WITHOUT AIRTIME ...
Good day I have been trying to get some service from you guys however i don't know what to do anymore, been receiving calls an sms's wen the account was behind, The account up to date, an there after they informed me that the payment is reflecting, that was on the 8 Jan 2014, ever since I'm calling ...
I was looking to upgrade to the Sony Xperia (TM) Z on smart S have been trying since Friday and tried using on line smart-com (that said I must retry in 3 months ){my contract expires then} . I want to upgrade and stay a Vodacom customer but it has been so frustrating that if I cant upgrade I will ...