Ek het al vele oproepe gemaak om te vra dat ek my "Itemised Billing" ook saam my pos wil he asb? So af en toe word dit ge-epos, na ek moes bel, maar na vele oproepe kry ek dit nog steeds nie. Dan is ek ingelig my nuwe kontrak is nou "Top-up". Ek het my kontrak hernu, tot my ...
I have had no ADSL service since november 2013 (ref#603CWK061113) I requested a cancellation on the 17th November and was assured it would be cancelled by December 17th 2013. The line has still not been cancelled nor has the fault been fixed. After about 3 different requests to log a billing ...
I had a Telkom technician out on the 7th of January in order to install a new landline in my complex where I moved to recently. The technician explained to me that the cables from the exchange (there is a manhole in our yard) into the house had been damaged and that I needed to get it sorted out ...
Good day, I am very unhappy with MTN, sending in a phone for a Software issue and they tell me they will not fix the software issue due to the screen being cracked. The screen has a small crack for over 18months. Quote me close to R3000 for the screen with the possibility that the problem is inside ...
I have received my latest account today for January 2014 and the credits as below for R154.82 from our last correspondence do not reflect. Also there are charges of R10.56 for GPRS!!! 0.53 for CALLS and 0.88 for SMS plus 14% vat, which are not correct. We have checked the balances daily on the the ...
I have reported my service out of order on the 9th of January, via SMS service. Recieved a sms with a reference nr and since then nothing... And trying on 10210 to speak to an operator is like looking for a pot of gold at a rainbows end. Current status for Fault 307CEK090114 : Open Progress Comment ...