Afrihost customer for 4 months. Paid for a business line which was supposed to be uncapped and unshaped. Since day one my line was erratic and slow. They blamed Telkom's line. Yet upon testing the line with the Telkom guest account my speed test were extremely solid and ran at exactly the speed i ...
I made a fault report on the 9th of January 2014 (a week ago), today on the 16th of Jaunuary 2014, at 09:54am I recieved a sms "Your fault is in hand with our tachnical repair division" at 09:56am the same day, 2 minutes later I recieve a sms "Your report reference 830CTK090114 has ...
I have been trying to call the MTN SP Insurance call centre for the past 4 days and no one answers the call. I get placed on hold and its as thought no one is attending the calls. I want to update my new cellphone details as a representative at my local MTN store said that he's had issues in the ...
I cancelled my contract because I do not want to do an upgrade until the iPhone is available and would like to stay on Pay as you Go with Virgin My Contract expired on 5 Nov and no one told me so been paying for a phone that is already paid for? I have sent a cancellation email giving 30 days ...
Trying to cancel my Data package with Telkom and you phone 10210 and hold on for hours. I also e-mailed them with no response - I have sent about 5 e-mails already!!! They really need to jack themselves up, this type of service is uncalled for. ...
Had my Blackberry Z10 swiped on 7th December, got the SIM swop done, and the unit black-listed, etc, the following week On Wed 18th December, I went to MNT SmartServ, Century City (CPT), where they checked, then submitted the Claim Forms to MTN Insurance. I heard nothing back, so I FAXed off the ...