Circa 23 October last year I phoned Customer Care responding to an advertisement from Cell C offering a Galaxy 4 with 1 GB data for R389/month. The only reason I took this offer was because of the data that came with it (previously burned by Cell C Galaxy 3). Unaware of the internet charges being ...
I have logged a query with Vodacom approximately 2 weeks ago and to date, I have had no response. I have been experiencing issues with my data bundles - in that I have not been downloading any content, nor logging on to the internet, yet about 100MB of data is being eaten daily. I have requested ...
I logged a billing dispute on the 20th of December 2013. I was billed for my data bundle and for GPRS usage. 20 December they told me that it was a problem on their side because they have not loaded my data bundles for October and November. The first week in January I phoned to follow up as nothing ...
I drove a 180km to upgrade my cell contract. I was told i could upgrade there and then. After choosing a more expensive option due to stock limits and wasteing 45min filling in everything i was told i have to come back in 7 days. The only reason that was given to me was that the computer said so ...
Good day. I applied for cell phone S4 for R399.00 * 24 month and asked them to use my prepaid number when they delivered the phone they gave me a sim card with the new number and I told them that I don't want a new number, the following day they delivered a sim card with my old prepaid number. ...
I upgraded my MTN cell phone contract in October 2013 to the MTN Anytime 1200 contract. As per the stipulated package at the time, I am supposed to receive 1.2GB of data per month. Thus far MTN only allocated 250MB of data every month. I lodged a query at MTN Richards Bay in early November. After ...