I bought a Galaxy tablet from MTN in June 2013.
After little use (this can be referenced on the data usage) the tablet stop working.
I took it in, to be informed after quite an extensive while that the battery is the problem and I have to pay for it, because it is not covered by the warranty. I personally think this is misleading and I give you my word, at NO TIME, this was EVER pointed out to me at the point of sale.
I (unfairly) paid for it and then waiting started. After a total period of two months and 7 follow-ups, I finally got it back. It then broke again after three days, once again I took it back, it is now 23 days later with no feedback from MTN yet. I am fed-up to be treated like this.
For three months now the Galaxy is with MNT for repairs, I am forfeiting my data and still I have to pay R700 per month. MTN does not deserve me as a client, I want to be reimbursed and my contact cancelled.
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