Complaint / review / scam report
Autopage
Had Enough After 14 Years

After 14 years you think that, they would get it right, the only thing you can count on with Autopage is your account to arrive on time,
It started well with my upgrade but as usual this has now degraded to the point of let's cancel my contract and let me go to an other service provider, although I not holding my breath on that one.
All I asked is for my phone to be delivered timorously and what packages I could upgrade too, to include a small amount of data and not change my call package by much. This is where the wheels fall off and next I will get a call from "Customer Service" and my complaint will be delt with. BUT no senior management will know what is going on and they will carry on under the presumption that all is OK and let, s bury our heads in the sand and not look at the 3858 reports we have had on Hello Peter in the last year and believe me you will be hard pressed to find compliments, surly this tells you something, it time the managers started managing.
JUST BECAUSE CUSTOMER SERVICE MAYBE DOING IT'S JOB --- IT DOES NOT MEAN THE REST OF THE COMPANY IS DOING THERE'S
Author: mif


Offender: Autopage

Country: South Africa   Region: All Country   City: Head Office

Category: Telecommunications

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