My husbands bank account has been debited by MTN by of R900/month for a year - an account that was set up fraudulantly. It has been a mission to compny to all MTN's requirements to report the. Over a month ago we got all the documentation to Mario who said on 20/3/2013 that the matter was resolved on his side and that it was going to banking for a refund. Since then he has not responsed to ANY of my calls or e-mails. Last week the lady in reception said she would escalate it but still nothing.
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