I took a contract in December for R359-00 per month with 200 top up as part of the deal. Then 31/01/2013 my account was debited with R3268.62. This was monies in my personal banking account for other use. I have been to an MTN branch to rectify this matter but was told i will have to wait for 21days for this matter to be resolved. I have phoned the customer care in the contract department and just got more reference numbers with no joy ref: usd;1710633, 96675363, 96682948. I need my money to be refunded as it was for other use. I did NOT give them permission to take that amount out of my bank account.
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