AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - PHONE LINE OUT OF SERVICE FOR 5 MONTHS | #92684

Telkom
PHONE LINE OUT OF SERVICE FOR 5 MONTHS

MY LANDLINE WAS REPORTED FAULTY ON THE 19TH NOVEMBER2012, REFRENCE 315CNZ191112. Since then in December 2012 i had atechnician visit us twice to tell us it's a cable fault, After that month after month we have been promised via sms to my mobile no as follows;TELKOM HAS CONCLUDED ITS INVESTIGATIONS.THE CABLE IN YOUR AREA WILL BE REPLACED AND RESTORATION OF YOUR SERVICE IS TARGETED FOR 05/02/13 .--05/03/13--05/04/13--THEN 2013/04/18 STILL NOTHING.Only another SMS there is still an open fault on your [URL Removed] ON GUYS IN THIS DAY AND AGE OF TECHNOLOGY IT TAKE YOUR COMPANY 5 (five) months and you STILL CAN'T FIX A FAULT.Out of desperation I went & bought a NEOTEL LINE.

Date:

Company: Telkom

Country: South Africa   City: Overport, durban

Category: Telecommunications

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