We called Telkom at the end March/ beginning of April to have our line moved. The line needs to be moved from one unit in our complex to another. I called them today to ask them how far they are as they have sent me a bill for a a service that i have not been able to use. Only to be told that the line has not been moved as they can not find my address this was noted on there system on the 2nd April already and no one contacted me. Yet Telkom as often been in our complex. Telkom was also the one who came to install my line in the first place. Yet now i receive a bill for a service i can't use!!! How can i pay for a service i'm not able to use? Please can someone from Telkom contact me urgently.
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