AfricaComplaints.com » Telecommunications » Complaint / review: RMCS - Porting my cell nr from RMCS to CellC | #86208

RMCS
Porting my cell nr from RMCS to CellC

I phoned RMCS a couple of times to port another cellphone number to Cell C as my contract is finished with them and I want to move away from them. This is a useless case. Each time, I am assured by the customer representitive that it will be done within one month, but each time nothing happens. The call centre is overloaded. 25 minutes to reach a consultant. And after speaking to a consultant, they are unable to provide you with a reference number to follow up on the situation. I am tired of trying now. Each time wasting R30 airtime to call them and then again: NO RESULTS.

Date:

Company: RMCS

Country: South Africa   City: National call centre

Category: Telecommunications

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