AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom about ADSL line capability | #77914

Telkom
Telkom about ADSL line capability

Last week I ordered a phone line with ADSL from Telkom and was told that I am only able to get a speed of 2mb/s. I was fine with that so I ordered it. I also ordered my data from a different ISP.

The technician came today but found my line can only handle 384 kb/s speeds. I have two complaints about this.

1. Upgrades on lines only take place on exchanges with high ADSL usage. What about the rest? How can I run a business from home with this poor/useless service.

2. I have to pay for one month from my ISP even though I havent used any of the data.

Get you act together Telkom and upgrade the other lines too. You will find more people using the service if it is actually available!!!

Date:

Company: Telkom

Country: South Africa   City: Honeydew

Category: Telecommunications

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