AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Disgusted at MTN s greed | #77309

Mtn
Disgusted at MTN's greed

I've reactivated the new blackkberry plan, i had to load airtime 3 times because if I DONT, EVERYTHING STOPS WORKING... Please tell me why I PAY R59 A MONTH WHEN I FLIPPEN NEED AIRTIME TO BE DEDUCTED TO USE THE SERVICE!!! I am highly mad at MTN AND THEIR PATHETIC SERVICE.I copied an insert that one of their tops guys spewed out to a website. Just check all the bull he says:

"The BlackBerry Absolute plan is aimed at optimising the network to make it efficient so as to provide a world-class experience for our customers, " says Devan Chetty, GM: core and Internet protocol planning at MTN South Africa, in a prepared statement.

"It is important to note that the BlackBerry Absolute plan will not limit our customers' experience and connectivity on their BlackBerry handsets. Our analysis of usage behaviour shows that the majority of our BlackBerry customers fall within the 200MB usage pattern on a monthly basis. This means that those customers who use up to 200MB per month will continue to enjoy BlackBerry features and services."

That is and they know IT, We are all moving to Vodacom MTN so thank you for making us realise you dont want our business.

Date:

Company: Mtn

Country: South Africa   City: JOHANNESBURG

Category: Telecommunications

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