AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 2weeks and still no info from Cell C Direct? | #76998

Cell C
2weeks and still no info from Cell C Direct?

Switched my contract from MTN to cell c last year and have been very happy with the service, Last month I moved another 2 contracts from MTN to Cell. I also called Cell C direct around 2 weeks ago to port another number from MTN and take out a new contract, I was told I would receive the new phone in 5 working days.

I called twice last week to follow up and after waiting around 30min was told my application was with the validation department, Called now and I'm told the same thing and I should give them a few days?

How long does it take to validate an existing cell c subscriber? I thought going the Cell C direct route was easier than going to store... I'm seriously regretting it now.

Date:

Company: Cell C

Country: South Africa   City: Cell C Direct (084 145)

Category: Telecommunications

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