Cell C
NO URGENCY AND NOT TAKING RESPONSIBILITY

INSTEAD OF CALLING THE CLIENT THEY TYPE A WHOLE LIST OF QUESTIONS. THIS IS TOTALLY UNACCEPTABLE AS CELL C DOES NOT TAKE ANY INITIATIVE, URGENCY OR RESPONSIBILITY IN RESOLVING MEY ISSUE. THIS IS AN ILLUSTRATION OF SAVING COSTS TO SUIT THEIR OWN BUSINESS INTERESTS INSTEAD OF PUTTING MINE (THE CUSTOMER) AT HEART.